In May 2023, BBC News went to Selkirk and reported that Utility Warehouse was opening a customer service hub at Ettrick Riverside, with up to 80 jobs as part of a five-year expansion. It’s a company story rather than a Partner story, and I still think it belongs here.
The Borders has had a complicated history with energy employers in that building. The BBC piece is honest about that: previous firms had come and gone, and people in the town had reason to be cautious. Utility Warehouse’s argument, as reported, was that it is a multi-utility business — energy, broadband, mobile and insurance — and that this broader model had allowed it to keep growing through a difficult period for the energy market.
“Our business is delivering exceptional growth as we help more families than ever before save on their essential household bills.”
Andrew Lindsay, co-chief executive of Utility Warehouse, quoted by BBC News, 23 May 2023
The hub was described as support for prepayment customers, with hiring already under way and more roles planned over the following 18 months. South of Scotland Enterprise welcomed it as a boost for the local economy. For anyone in Scotland looking at UW, that’s a useful public record: this is a UK company opening offices, hiring people and putting down roots, not a flyer that exists only on Facebook.
It doesn’t tell you what you would earn as a Partner. It does tell you something about the organisation behind the opportunity. If you’d like to understand the Partner role itself — what you actually do, how the training works, and how it can sit beside a job — I’m happy to walk you through it.